{"id":33804,"date":"2026-10-07T18:13:06","date_gmt":"2026-10-07T16:13:06","guid":{"rendered":"https:\/\/eu.wedoback.com\/?page_id=33804"},"modified":"2026-10-08T13:09:37","modified_gmt":"2026-10-08T11:09:37","slug":"vyprazdnena-emailova-schranka","status":"publish","type":"page","link":"https:\/\/eu.wedoback.com\/cs\/pruvodci\/co-delat-kdyz\/vyprazdnena-emailova-schranka\/","title":{"rendered":"E-mailov\u00e1 schr\u00e1nka byla vypr\u00e1zdn\u011bna nebo napadena"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33804\" class=\"elementor elementor-33804 elementor-31946\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43a9f08 e-con-full wdb-g e-flex e-con e-parent\" data-id=\"43a9f08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bd9d628 e-con-full wdb-g-hero e-flex e-con e-parent\" data-id=\"bd9d628\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ddbc2c9 e-con-full wdb-g-hero-in e-flex e-con e-parent\" data-id=\"ddbc2c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65256b2 elementor-widget elementor-widget-text-editor\" data-id=\"65256b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"wdb-g-crumb\"><a href=\"\/cs\/\">Dom\u016f<\/a><span>\u203a<\/span><a href=\"\/cs\/pruvodci\/\">Pr\u016fvodci<\/a><span>\u203a<\/span><a href=\"\/cs\/pruvodci\/co-delat-kdyz\/\">Co d\u011blat, kdy\u017e\u2026<\/a><\/p><p class=\"wdb-g-pill\" style=\"--pill:#e4572e\">Co d\u011blat, kdy\u017e\u2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae1a166 elementor-widget elementor-widget-heading\" data-id=\"ae1a166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">E-mailov\u00e1 schr\u00e1nka byla vypr\u00e1zdn\u011bna nebo napadena<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce0538f elementor-widget elementor-widget-text-editor\" data-id=\"ce0538f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"wdb-g-lead\">U vypr\u00e1zdn\u011bn\u00e9 nebo napaden\u00e9 schr\u00e1nky nejprve zablokujte p\u0159\u00edstup a p\u0159esm\u011brov\u00e1n\u00ed a teprve pot\u00e9 obnovte kopii z doby p\u0159ed vypr\u00e1zdn\u011bn\u00edm. Obnova ve chv\u00edli, kdy je pravidlo p\u0159esm\u011brov\u00e1n\u00ed \u00fato\u010dn\u00edka st\u00e1le aktivn\u00ed, napln\u00ed schr\u00e1nku, kter\u00e1 se okam\u017eit\u011b znovu vypr\u00e1zdn\u00ed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e183e84 elementor-widget elementor-widget-text-editor\" data-id=\"e183e84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"wdb-g-meta\"><span>Aktualizov\u00e1no v <b>\u0159\u00edjnu 2026<\/b><\/span><span><b>4 min<\/b> \u010dten\u00ed<\/span><span><b>6<\/b> citovan\u00fdch zdroj\u016f<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0e7db1 e-con-full wdb-g-body e-flex e-con e-parent\" data-id=\"a0e7db1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4093bbe e-con-full wdb-g-grid e-flex e-con e-parent\" data-id=\"4093bbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bf30773 e-con-full wdb-g-article e-flex e-con e-parent\" data-id=\"bf30773\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4ef811 elementor-widget elementor-widget-text-editor\" data-id=\"a4ef811\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wdb-g-key\"><h2>To nejd\u016fle\u017eit\u011bj\u0161\u00ed<\/h2><ul><li>Jen ned\u00e1vn\u00e9 smaz\u00e1n\u00ed: <strong>nejprve ko\u0161<\/strong>. Zpr\u00e1vy odeslan\u00e9 bez va\u0161eho v\u011bdom\u00ed, nezn\u00e1m\u00e1 pravidla p\u0159esm\u011brov\u00e1n\u00ed: <strong>jde o napaden\u00ed<\/strong>.<\/li><li>P\u0159i napaden\u00ed <strong>nejprve zablokujte, pak obnovujte<\/strong>: heslo, relace, druh\u00fd faktor, pravidla p\u0159esm\u011brov\u00e1n\u00ed, p\u0159ipojen\u00e9 aplikace.<\/li><li>Kontakty ohro\u017een\u00e9 podvodem s platbou informujte <strong>telefonicky<\/strong>.<\/li><li>Nativn\u00ed lh\u016fty pro obnovu jsou kr\u00e1tk\u00e9: v Exchange Online ve v\u00fdchoz\u00edm stavu 14 dn\u00ed (maxim\u00e1ln\u011b 30), v Gmailu 30 + 25 dn\u00ed.<\/li><li>Bez kopie mimo slu\u017ebu je v\u0161e, co tyto lh\u016fty p\u0159ekro\u010d\u00ed, ztraceno.<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6112751 elementor-widget elementor-widget-text-editor\" data-id=\"6112751\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>1. Potvrdit situaci<\/h2><ul><li><strong>U\u017eivatel smazal slo\u017eku<\/strong> a v\u0161iml si toho: nejprve ko\u0161. \u010casto to sta\u010d\u00ed, pokud jste je\u0161t\u011b v r\u00e1mci lh\u016fty uchov\u00e1v\u00e1n\u00ed Microsoft 365 nebo Google (viz tabulka n\u00ed\u017ee).<\/li><li><strong>Schr\u00e1nka odes\u00edl\u00e1 zpr\u00e1vy, kter\u00e9 nikdo nenapsal<\/strong>, nebo z\u00e1kazn\u00edci dost\u00e1vaj\u00ed \u017e\u00e1dosti o platbu: jde o kompromitaci, i kdy\u017e jsou zpr\u00e1vy st\u00e1le na m\u00edst\u011b.<\/li><li><strong>Pravidla p\u0159esm\u011brov\u00e1n\u00ed, nezn\u00e1m\u00e9 delegov\u00e1n\u00ed, p\u0159ihl\u00e1\u0161en\u00ed z ne\u010dekan\u00e9 zem\u011b<\/strong> v protokolech: kompromitace.<\/li><\/ul><p>Microsoft uv\u00e1d\u00ed i dal\u0161\u00ed znaky: pravidla, kter\u00e1 p\u0159esouvaj\u00ed zpr\u00e1vy do m\u00e1lo sledovan\u00fdch slo\u017eek (nevy\u017e\u00e1dan\u00e1 po\u0161ta, kan\u00e1ly RSS), ned\u00e1vno p\u0159idan\u00e9 extern\u00ed p\u0159esm\u011brov\u00e1n\u00ed, zm\u011bn\u011bn\u00fd podpis, nevysv\u011btliteln\u00e9 zm\u011bny hesla nebo zablokov\u00e1n\u00ed \u00fa\u010dtu.<\/p><p>Pokud jde jen o ned\u00e1vn\u00e9 smaz\u00e1n\u00ed, obnovte data z ko\u0161e nebo ze z\u00e1lohy a p\u0159ejd\u011bte rovnou ke kroku 4. Pokud jde o napaden\u00ed, prove\u010fte p\u0159ed jakoukoli obnovou kroky 2 a 3.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1079d0 elementor-widget elementor-widget-text-editor\" data-id=\"f1079d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>2. Zastavit \u00fanik<\/h2><p>Z port\u00e1lu pro spr\u00e1vu, ne z po\u010d\u00edta\u010de u\u017eivatele:<\/p><ul><li><strong>zm\u011bnit heslo<\/strong> a vynutit druh\u00fd faktor, pokud chyb\u011bl. Nov\u00e9 heslo nepos\u00edlejte e-mailem: \u00fato\u010dn\u00edk mo\u017en\u00e1 schr\u00e1nku st\u00e1le \u010dte;<\/li><li><strong>zru\u0161it relace a tokeny<\/strong>: zm\u011bna hesla v\u017edy neodhl\u00e1s\u00ed ji\u017e otev\u0159en\u00e9 relace;<\/li><li><strong>odstranit pravidla p\u0159esm\u011brov\u00e1n\u00ed<\/strong>, automatick\u00e9 odpov\u011bdi, delegov\u00e1n\u00ed a aplikace t\u0159et\u00edch stran p\u0159ipojen\u00e9 ke schr\u00e1nce;<\/li><li><strong>zkontrolovat registrovan\u00e9 metody ov\u011b\u0159ov\u00e1n\u00ed<\/strong>: \u00fato\u010dn\u00edk tam mohl p\u0159idat vlastn\u00ed telefon;<\/li><li><strong>zkontrolovat role spr\u00e1vce<\/strong> \u00fa\u010dtu, pokud \u0161lo o privilegovan\u00fd \u00fa\u010det;<\/li><li><strong>zjistit, zda jin\u00e9 schr\u00e1nky<\/strong> nevykazuj\u00ed stejn\u00e9 neobvykl\u00e9 p\u0159ihl\u00e1\u0161en\u00ed. \u00dato\u010dn\u00edk, kter\u00fd z\u00edskal opakovan\u011b pou\u017e\u00edvan\u00e9 heslo, m\u00e1 m\u00e1lokdy pod kontrolou jen jednu schr\u00e1nku.<\/li><\/ul><p>Microsoft tyto kroky pro Microsoft 365 podrobn\u011b popisuje; obdobn\u00e9 n\u00e1stroje nab\u00edz\u00ed konzole pro spr\u00e1vu Google Workspace.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-665bbc3 elementor-widget elementor-widget-text-editor\" data-id=\"665bbc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>3. Informovat<\/h2><p>Kontakty, kter\u00e9 jsou c\u00edlem podvodu s platbou, je t\u0159eba informovat jin\u00fdm kan\u00e1lem ne\u017e napadenou schr\u00e1nkou (telefonicky). O sd\u011blen\u00ed rozhoduje veden\u00ed. Nejde o voliteln\u00fd krok IT: pr\u00e1v\u011b tady \u010dasto odch\u00e1zej\u00ed pen\u00edze.<\/p><p>Z\u00e1sadou opatrnosti je kontaktovat v\u011b\u0159itele p\u0159\u00edmo u ka\u017ed\u00e9 \u017e\u00e1dosti o platbu na nov\u00e9 \u010d\u00edslo \u00fa\u010dtu, kter\u00e1 p\u0159i\u0161la zpr\u00e1vou. Pokud u\u017e platba ode\u0161la, okam\u017eit\u011b zavolejte do banky a pokuste se ji zablokovat, pot\u00e9 podejte trestn\u00ed ozn\u00e1men\u00ed na policii ve sv\u00e9 zemi.<\/p><p>Pokud schr\u00e1nka obsahovala osobn\u00ed \u00fadaje (z\u00e1kazn\u00edk\u016f, zam\u011bstnanc\u016f) a poru\u0161en\u00ed p\u0159edstavuje riziko pro dot\u010den\u00e9 osoby, mus\u00ed b\u00fdt do 72 hodin ohl\u00e1\u0161eno dozorov\u00e9mu \u00fa\u0159adu pro ochranu osobn\u00edch \u00fadaj\u016f ve va\u0161\u00ed zemi (nap\u0159\u00edklad APD v Belgii, CNPD v Lucembursku, CNIL ve Francii) (GDPR, \u010dl\u00e1nek 33). Pr\u00e1vn\u00ed poradce situaci potvrd\u00ed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e5dba6 elementor-widget elementor-widget-text-editor\" data-id=\"3e5dba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>4. Obnovit<\/h2><p>V z\u00e1loze zvolte posledn\u00ed datum p\u0159ed vypr\u00e1zdn\u011bn\u00edm, kdy byla slo\u017eka je\u0161t\u011b na m\u00edst\u011b. Obnovte slo\u017eku nebo celou schr\u00e1nku. Upozorn\u011bte u\u017eivatele, co bude i nad\u00e1le chyb\u011bt: zpr\u00e1vy doru\u010den\u00e9 mezi t\u00edmto datem a dne\u0161kem, pokud byly zni\u010deny d\u0159\u00edve, ne\u017e byly zkop\u00edrov\u00e1ny. To je RPO e-mailu v konkr\u00e9tn\u00ed podob\u011b.<\/p><p>Pokud neexistuje \u017e\u00e1dn\u00e1 z\u00e1loha mimo slu\u017ebu, zb\u00fdv\u00e1 ko\u0161 a n\u00e1stroje poskytovatele v jejich omezen\u00e9 lh\u016ft\u011b:<\/p><table><thead><tr><th>Slu\u017eba<\/th><th>Obnova u\u017eivatelem<\/th><th>Obnova spr\u00e1vcem<\/th><th>Pot\u00e9<\/th><\/tr><\/thead><tbody><tr><td>Microsoft 365 (Exchange Online)<\/td><td>Odstran\u011bn\u00e9 polo\u017eky, pot\u00e9 \u201eObnovit odstran\u011bn\u00e9 polo\u017eky\u201c<\/td><td>Ve v\u00fdchoz\u00edm stavu 14 dn\u00ed pro trvale smazan\u00e9 polo\u017eky, nastaviteln\u00e9 a\u017e na 30 dn\u00ed<\/td><td>Trval\u00e9 smaz\u00e1n\u00ed<\/td><\/tr><tr><td>Google Workspace (Gmail)<\/td><td>30 dn\u00ed v ko\u0161i<\/td><td>Dal\u0161\u00edch 25 dn\u00ed<\/td><td>Obnova u\u017e nen\u00ed mo\u017en\u00e1<\/td><\/tr><\/tbody><\/table><p>Po uplynut\u00ed t\u00e9to lh\u016fty je \u010d\u00e1st po\u0161ty definitivn\u011b ztracena. Uve\u010fte to otev\u0159en\u011b. Podrobnosti o omezen\u00edch najdete v \u010dl\u00e1nc\u00edch <a href=\"\/cs\/pruvodci\/microsoft-365-google-workspace\/obsahuje-microsoft-365-zalohu\/\">Obsahuje Microsoft 365 skute\u010dn\u011b z\u00e1lohov\u00e1n\u00ed?<\/a> a <a href=\"\/cs\/pruvodci\/microsoft-365-google-workspace\/obsahuje-google-workspace-zalohu\/\">Obsahuje Google Workspace skute\u010dn\u011b z\u00e1lohov\u00e1n\u00ed?<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d59f24 elementor-widget elementor-widget-text-editor\" data-id=\"0d59f24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>5. Pot\u00e9<\/h2><p>Druh\u00fd faktor pro v\u0161echny spr\u00e1vce a pro tuto schr\u00e1nku. Jedine\u010dn\u00e9 heslo. Ov\u011b\u0159te, \u017ee z\u00e1loha t\u00e9to schr\u00e1nky skute\u010dn\u011b existuje: sd\u00edlen\u00e9 schr\u00e1nky se \u010dasto opom\u00edjej\u00ed. Zapi\u0161te incident do intern\u00ed evidence poru\u0161en\u00ed, i kdy\u017e nebyl ohl\u00e1\u0161en.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4a78be elementor-widget elementor-widget-text-editor\" data-id=\"b4a78be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wdb-g-brand\"><h2>Jak to \u0159e\u0161\u00ed WeDoBack<\/h2><p>E-maily Microsoft 365 a Google Workspace se obnovuj\u00ed z kopi\u00ed WeDoBack ulo\u017een\u00fdch mimo slu\u017ebu poskytovatele, v\u010detn\u011b kalend\u00e1\u0159\u016f a kontakt\u016f, pokud byla schr\u00e1nka v rozsahu z\u00e1lohov\u00e1n\u00ed: jeden agent na adresu plus \u00falo\u017ei\u0161t\u011b podle objemu. Bez agenta na t\u00e9to adrese neexistuje \u017e\u00e1dn\u00e1 kopie WeDoBack, bez ohledu na kvalitu z\u00e1lohov\u00e1n\u00ed server\u016f. Podpora je k dispozici na \u010d\u00edsle +33 9 72 50 78 28, od 9:00 do 13:00 a od 14:00 do 17:30 (pa\u0159\u00ed\u017esk\u00e9ho \u010dasu), nebo na adrese contact@wedoback.com. WeDoBack za v\u00e1s neru\u0161\u00ed relace Microsoft ani Google: tento krok se prov\u00e1d\u00ed v konzoli poskytovatele a m\u00e1 p\u0159ednost p\u0159ed obnovou.<\/p><div class=\"wdb-g-btns\"><a class=\"wdb-g-btn wdb-g-btn-primary\" href=\"tel:+33972507828\">Zavolat na +33 9 72 50 78 28<\/a><a class=\"wdb-g-btn wdb-g-btn-ghost\" href=\"\/cs\/cenova-nabidka\/\">Vy\u017e\u00e1dat cenovou nab\u00eddku<\/a><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2ea05a elementor-widget elementor-widget-text-editor\" data-id=\"a2ea05a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wdb-g-faq\"><h2>\u010cast\u00e9 dotazy<\/h2><details><summary>Jak dlouho lze smazan\u00e9 e-maily obnovit bez z\u00e1lohy?<\/summary><p>V Exchange Online nastavuje Microsoft ve v\u00fdchoz\u00edm stavu uchov\u00e1n\u00ed trvale smazan\u00fdch polo\u017eek na 14 dn\u00ed, s mo\u017enost\u00ed prodlou\u017een\u00ed a\u017e na 30 dn\u00ed. V Gmailu m\u00e1 u\u017eivatel 30 dn\u00ed v ko\u0161i a spr\u00e1vce pot\u00e9 dal\u0161\u00edch 25 dn\u00ed na obnovu. Po uplynut\u00ed t\u011bchto lh\u016ft se vr\u00e1tit zp\u011bt umo\u017en\u00ed jen nez\u00e1visl\u00e1 z\u00e1loha.<\/p><\/details><details><summary>Sta\u010d\u00ed zm\u011bna hesla k odstaven\u00ed \u00fato\u010dn\u00edka?<\/summary><p>Ne. Ji\u017e otev\u0159en\u00e9 relace a p\u0159\u00edstupov\u00e9 tokeny mohou z\u016fstat platn\u00e9 a pravidlo p\u0159esm\u011brov\u00e1n\u00ed funguje i bez hesla. Microsoft doporu\u010duje resetovat heslo, zru\u0161it relace, zapnout v\u00edcefaktorov\u00e9 ov\u011b\u0159ov\u00e1n\u00ed a zkontrolovat pravidla p\u0159esm\u011brov\u00e1n\u00ed, autorizovan\u00e9 aplikace a role spr\u00e1vc\u016f.<\/p><\/details><details><summary>M\u00e1m podat trestn\u00ed ozn\u00e1men\u00ed nebo informovat dozorov\u00fd \u00fa\u0159ad pro ochranu osobn\u00edch \u00fadaj\u016f?<\/summary><p>Doporu\u010duje se podat trestn\u00ed ozn\u00e1men\u00ed na policii ve sv\u00e9 zemi, zejm\u00e9na v p\u0159\u00edpad\u011b finan\u010dn\u00edho podvodu. Pokud schr\u00e1nka obsahovala osobn\u00ed \u00fadaje z\u00e1kazn\u00edk\u016f nebo zam\u011bstnanc\u016f a poru\u0161en\u00ed pro n\u011b p\u0159edstavuje riziko, GDPR (\u010dl\u00e1nek 33) vy\u017eaduje ohl\u00e1sit je dozorov\u00e9mu \u00fa\u0159adu pro ochranu osobn\u00edch \u00fadaj\u016f do 72 hodin. V ka\u017ed\u00e9m p\u0159\u00edpad\u011b se incident zapisuje do intern\u00ed evidence poru\u0161en\u00ed.<\/p><\/details><details><summary>Platba ode\u0161la na podvodn\u00e9 \u010d\u00edslo \u00fa\u010dtu: co d\u011blat?<\/summary><p>Okam\u017eit\u011b zavolejte do sv\u00e9 banky a pokuste se platbu zablokovat nebo vr\u00e1tit: po\u010d\u00edt\u00e1 se ka\u017ed\u00e1 hodina. Informujte v\u011b\u0159itele, jeho\u017e identita byla zneu\u017eita, uchovejte zpr\u00e1vy a v\u00fdpisy a podejte trestn\u00ed ozn\u00e1men\u00ed na policii ve sv\u00e9 zemi, pokud mo\u017eno online.<\/p><\/details><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42adbef elementor-widget elementor-widget-text-editor\" data-id=\"42adbef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Dal\u0161\u00ed informace<\/h2><div class=\"wdb-g-related\"><a href=\"\/cs\/pruvodci\/microsoft-365-google-workspace\/zalohovani-e-mailu-microsoft-365\/\"><small>Microsoft 365 a Google Workspace<\/small>Jak z\u00e1lohovat e-maily Microsoft 365?<\/a><a href=\"\/cs\/pruvodci\/microsoft-365-google-workspace\/zalohovani-firemniho-gmailu\/\"><small>Microsoft 365 a Google Workspace<\/small>Z\u00e1lohov\u00e1n\u00ed firemn\u00edho Gmailu<\/a><a href=\"\/cs\/pruvodci\/microsoft-365-google-workspace\/je-treba-zalohovat-microsoft-365\/\"><small>Microsoft 365 a Google Workspace<\/small>Je t\u0159eba z\u00e1lohovat Microsoft 365?<\/a><a href=\"\/cs\/pruvodci\/microsoft-365-google-workspace\/obsahuje-microsoft-365-zalohu\/\"><small>Microsoft 365 a Google Workspace<\/small>Obsahuje Microsoft 365 skute\u010dn\u011b z\u00e1lohov\u00e1n\u00ed?<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd2f23a elementor-widget elementor-widget-text-editor\" data-id=\"fd2f23a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wdb-g-sources\"><h2>Zdroje<\/h2><p class=\"wdb-g-src-date\">Dokumenty byly prostudov\u00e1ny v \u0159\u00edjnu 2026.<\/p><ol><li><a href=\"https:\/\/learn.microsoft.com\/en-us\/defender-office-365\/responding-to-a-compromised-email-account\" target=\"_blank\" rel=\"noopener\">Respond to a compromised cloud email account<\/a> \u2014 Microsoft Learn<\/li><li><a href=\"https:\/\/learn.microsoft.com\/en-us\/exchange\/security-and-compliance\/recoverable-items-folder\/recoverable-items-folder\" target=\"_blank\" rel=\"noopener\">Recoverable Items folder in Exchange Online<\/a> \u2014 Microsoft Learn<\/li><li><a href=\"https:\/\/knowledge.workspace.google.com\/admin\/support\/troubleshooting\/restore-a-users-permanently-deleted-email\" target=\"_blank\" rel=\"noopener\">Restore a user&#8217;s permanently deleted email<\/a> \u2014 N\u00e1pov\u011bda Google Workspace<\/li><li><a href=\"https:\/\/www.europol.europa.eu\/report-a-crime\/report-cybercrime-online\" target=\"_blank\" rel=\"noopener\">Report cybercrime online: ohl\u00e1\u0161en\u00ed kybernetick\u00e9 trestn\u00e9 \u010dinnosti policii jednotliv\u00fdch zem\u00ed (v angli\u010dtin\u011b)<\/a> \u2014 Europol<\/li><li><a href=\"https:\/\/www.edpb.europa.eu\/sme\/assess-the-risks\/data-breaches_fr\" target=\"_blank\" rel=\"noopener\">Poru\u0161en\u00ed zabezpe\u010den\u00ed osobn\u00edch \u00fadaj\u016f: pr\u016fvodce pro mal\u00e9 a st\u0159edn\u00ed podniky<\/a> \u2014 Evropsk\u00fd sbor pro ochranu osobn\u00edch \u00fadaj\u016f (EDPB)<\/li><li><a href=\"https:\/\/www.edpb.europa.eu\/system\/files\/2024-10\/edpb_guidelines_202209_personal_data_breach_notification_v2.0_fr_0.pdf\" target=\"_blank\" rel=\"noopener\">Pokyny 9\/2022 k ohla\u0161ov\u00e1n\u00ed poru\u0161en\u00ed zabezpe\u010den\u00ed osobn\u00edch \u00fadaj\u016f podle GDPR<\/a> \u2014 Evropsk\u00fd sbor pro ochranu osobn\u00edch \u00fadaj\u016f (EDPB)<\/li><\/ol><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-125be9a e-con-full wdb-g-aside e-flex e-con e-parent\" data-id=\"125be9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d4e522 elementor-widget elementor-widget-text-editor\" data-id=\"0d4e522\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<nav class=\"wdb-g-toc\" aria-label=\"Obsah\"><p>Na t\u00e9to str\u00e1nce<\/p><ol><\/ol><\/nav>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52299c1 elementor-widget elementor-widget-text-editor\" data-id=\"52299c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wdb-g-card wdb-g-card-urgent\"><h3>Pot\u0159ebujete pomoc hned te\u010f?<\/h3><p>Nic neobnovujte, dokud neidentifikujete zdravou kopii. R\u00e1di v\u00e1s provedeme.<\/p><a class=\"wdb-g-btn wdb-g-btn-primary\" href=\"tel:+33972507828\">Volejte +33 9 72 50 78 28<\/a><a class=\"wdb-g-tel\" href=\"\/cs\/kontakt\/\">nebo n\u00e1m napi\u0161te<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d65978c e-con-full wdb-g-cta e-flex e-con e-parent\" data-id=\"d65978c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3045407 e-con-full wdb-g-cta-in e-flex e-con e-parent\" data-id=\"3045407\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3314ef5 elementor-widget elementor-widget-text-editor\" data-id=\"3314ef5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u0158e\u0161\u00edte pr\u00e1v\u011b incident?<\/h2><p>Na\u0161e t\u00fdmy v\u00e1m pomohou ur\u010dit spr\u00e1vnou kopii a obnovit data, od pond\u011bl\u00ed do p\u00e1tku 9:00\u201313:00 a 14:00\u201317:30 (pa\u0159\u00ed\u017esk\u00e9ho \u010dasu).<\/p><div class=\"wdb-g-btns\"><a class=\"wdb-g-btn wdb-g-btn-primary\" href=\"tel:+33972507828\">Volejte +33 9 72 50 78 28<\/a><a class=\"wdb-g-btn wdb-g-btn-ghost\" href=\"\/cs\/kontakt\/\">Napi\u0161te na\u0161emu t\u00fdmu<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":33594,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Vypr\u00e1zdn\u011bn\u00e1 nebo napaden\u00e1 schr\u00e1nka: co d\u011blat? | WeDoBack","_seopress_titles_desc":"Nejprve zru\u0161te relace a p\u0159esm\u011brov\u00e1n\u00ed, pak obnovte schr\u00e1nku k datu p\u0159ed vypr\u00e1zdn\u011bn\u00edm. Obnova bez zastaven\u00ed \u00faniku nem\u00e1 smysl.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"https:\/\/www.wedoback.com\/wp-content\/uploads\/sites\/6\/2026\/10\/wdb-og-que-faire-si.jpg","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"https:\/\/www.wedoback.com\/wp-content\/uploads\/sites\/6\/2026\/10\/wdb-og-que-faire-si.jpg","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-33804","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"_links":{"self":[{"href":"https:\/\/eu.wedoback.com\/cs\/wp-json\/wp\/v2\/pages\/33804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.wedoback.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.wedoback.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.wedoback.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.wedoback.com\/cs\/wp-json\/wp\/v2\/comments?post=33804"}],"version-history":[{"count":1,"href":"https:\/\/eu.wedoback.com\/cs\/wp-json\/wp\/v2\/pages\/33804\/revisions"}],"predecessor-version":[{"id":35326,"href":"https:\/\/eu.wedoback.com\/cs\/wp-json\/wp\/v2\/pages\/33804\/revisions\/35326"}],"up":[{"embeddable":true,"href":"https:\/\/eu.wedoback.com\/cs\/wp-json\/wp\/v2\/pages\/33594"}],"wp:attachment":[{"href":"https:\/\/eu.wedoback.com\/cs\/wp-json\/wp\/v2\/media?parent=33804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}