{"id":35257,"date":"2026-10-07T18:13:09","date_gmt":"2026-10-07T16:13:09","guid":{"rendered":"https:\/\/eu.wedoback.com\/?page_id=35257"},"modified":"2026-10-08T13:45:00","modified_gmt":"2026-10-08T11:45:00","slug":"posluzitelj-je-pao","status":"publish","type":"page","link":"https:\/\/eu.wedoback.com\/hr\/vodici\/sto-uciniti-ako\/posluzitelj-je-pao\/","title":{"rendered":"Poslu\u017eitelj je pao: \u0161to u\u010diniti?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"35257\" class=\"elementor elementor-35257 elementor-31943\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53ef99c e-con-full wdb-g e-flex e-con e-parent\" data-id=\"53ef99c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e7c7a6d e-con-full wdb-g-hero e-flex e-con e-parent\" data-id=\"e7c7a6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-277dcc3 e-con-full wdb-g-hero-in e-flex e-con e-parent\" data-id=\"277dcc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e099d0 elementor-widget elementor-widget-text-editor\" data-id=\"5e099d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"wdb-g-crumb\"><a href=\"\/hr\/\">Po\u010detna<\/a><span>\u203a<\/span><a href=\"\/hr\/vodici\/\">Vodi\u010di<\/a><span>\u203a<\/span><a href=\"\/hr\/vodici\/sto-uciniti-ako\/\">\u0160to u\u010diniti ako\u2026<\/a><\/p><p class=\"wdb-g-pill\" style=\"--pill:#e4572e\">\u0160to u\u010diniti ako\u2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-543d5f9 elementor-widget elementor-widget-heading\" data-id=\"543d5f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Poslu\u017eitelj je pao: \u0161to u\u010diniti?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2612540 elementor-widget elementor-widget-text-editor\" data-id=\"2612540\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"wdb-g-lead\">Pad poslu\u017eitelja rje\u0161ava se ovim redom: razumjeti kvar, utvrditi jesu li podaci jo\u0161 \u010ditljivi, odabrati posljednju ispravnu to\u010dku vra\u0107anja, vratiti sustav i tek tada odlu\u010diti je li taj poslu\u017eitelj trebao imati unaprijed pripremljenu rezervu. Vra\u0107anje prije nego \u0161to ste utvrdili ispravnu to\u010dku ponekad zna\u010di prepisati jedinu kopiju koja je jo\u0161 dobra.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c03093 elementor-widget elementor-widget-text-editor\" data-id=\"1c03093\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"wdb-g-meta\"><span>A\u017eurirano <b>listopada 2026.<\/b><\/span><span><b>3 min<\/b> \u010ditanja<\/span><span><b>5<\/b> navedenih izvora<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d43e27f e-con-full wdb-g-body e-flex e-con e-parent\" data-id=\"d43e27f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5113b75 e-con-full wdb-g-grid e-flex e-con e-parent\" data-id=\"5113b75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e8258f8 e-con-full wdb-g-article e-flex e-con e-parent\" data-id=\"e8258f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3b6112 elementor-widget elementor-widget-text-editor\" data-id=\"e3b6112\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wdb-g-key\"><h2>Ukratko<\/h2><ul><li><strong>Zabilje\u017eite vrijeme i simptom<\/strong> prije nego \u0161to bilo \u0161to dirate: to \u0107e vam biti polazi\u0161te za odabir prave kopije.<\/li><li>Pogo\u0111eno je vi\u0161e ra\u010dunala ili su datoteke masovno preimenovane: <strong>rije\u010d je o napadu<\/strong>, a ne o kvaru. Izolirajte sustave i slijedite vodi\u010d za ransomware.<\/li><li>Ne pokre\u0107ite iznova poslu\u017eitelj \u010diji diskovi proizvode buku: svako pokretanje mo\u017ee dokraj\u010diti disk na izmaku.<\/li><li>Vratite podatke iz posljednjeg posla sigurnosnog kopiranja koji je <strong>uspje\u0161no zavr\u0161en i prethodi incidentu<\/strong>, nakon \u0161to ste otvorili probnu datoteku iz te to\u010dke.<\/li><li>Izmjerite vrijeme do ponovnog rada: to je va\u0161 stvarni RTO.<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7629dd elementor-widget elementor-widget-text-editor\" data-id=\"f7629dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>1. Dijagnoza, bez nasumi\u010dnog isklju\u010divanja<\/h2><p>Zabilje\u017eite vrijeme i simptom: nema mre\u017ee, plavi ekran, diskovi koji \u0161kripe, aplikacija koja se ne otvara, poruka o \u0161ifriranju.<\/p><ul><li><strong>Napajanje, preklopnik, kabel.<\/strong> \u201ePali\u201d poslu\u017eitelj ponekad je samo prekinuta veza. Odgovaraju li ostala ra\u010dunala? Odgovara li NAS?<\/li><li><strong>Samo jedna usluga.<\/strong> Ra\u010dunalo se pokre\u0107e, aplikacija ne. To ne zna\u010di isto vrijeme ni isto vra\u0107anje kao mrtav disk.<\/li><li><strong>Vi\u0161e ra\u010dunala odjednom ili masovno preimenovane datoteke.<\/strong> Postupajte kao s napadom, a ne kao s hardverskim kvarom: prekinite pristup internetu pogo\u0111enoj mre\u017ei, odspojite zahva\u0107ena ra\u010dunala bez isklju\u010divanja i prije\u0111ite na vodi\u010d <a href=\"\/hr\/vodici\/sto-uciniti-ako\/upravo-se-aktivirao-ransomware\/\">Upravo se aktivirao ransomware<\/a>. Ne vra\u0107ajte podatke na mre\u017eu koja gori.<\/li><\/ul><p>Ako fizi\u010dki poslu\u017eitelj miri\u0161e na paljevinu ili se diskovi ne \u010duju, a nemate kopiju, prestanite ga uklju\u010divati iznova: svako pokretanje mo\u017ee pogor\u0161ati stanje diska na izmaku. Sigurnosna kopija postaje prioritet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f9a638 elementor-widget elementor-widget-text-editor\" data-id=\"9f9a638\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>2. Utvrdite jesu li podaci netaknuti<\/h2><p>Mogu\u0107e su tri situacije:<\/p><ul><li><strong>Sustav je mrtav, ali podatkovni diskovi jo\u0161 odgovaraju<\/strong> kada ih spojite drugdje ili pokrenete live CD. Podatke mo\u017eete hitno kopirati na ispravan disk, a zatim ih uredno vratiti. Ta hitna kopija nije razlog da presko\u010dite izvanlokacijsku sigurnosnu kopiju: mo\u017ee biti nepotpuna.<\/li><li><strong>Datoteke su na mjestu i otvaraju se.<\/strong> Rije\u010d je o softverskom ili djelomi\u010dnom hardverskom kvaru. Popravak bi mogao biti dovoljan. Trenuta\u010dno stanje sigurnosno kopirajte <strong>prije<\/strong> poku\u0161aja popravaka koji mogu ne\u0161to uni\u0161titi, ako je to stanje jo\u0161 ispravno.<\/li><li><strong>Datoteke su ne\u010ditljive, nestale ili \u0161ifrirane.<\/strong> Produkcijski sustav vi\u0161e nije izvor. Izvor je samo ranija sigurnosna kopija.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22bec9b elementor-widget elementor-widget-text-editor\" data-id=\"22bec9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>3. Prona\u0111ite posljednju to\u010dku vra\u0107anja<\/h2><p>U konzoli za sigurnosno kopiranje odaberite posljednji <strong>uspje\u0161an<\/strong> posao i provjerite prethodi li incidentu. Ako je kvar o\u0161te\u0107enje podataka otkriveno danas, ali zapo\u010deto prije tjedan dana, ju\u010dera\u0161nji posao lo\u0161 je kandidat. Prije pokretanja potpunog vra\u0107anja otvorite probnu datoteku iz te to\u010dke.<\/p><p>Provjerite gdje se nalazi klju\u010d za \u0161ifriranje. Bez njega to\u010dka postoji, ali ostaje ne\u010ditljiva.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31f7316 elementor-widget elementor-widget-text-editor\" data-id=\"31f7316\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>4. Vra\u0107anje<\/h2><ul><li><strong>Samo datoteke<\/strong> ako je sustav ispravan i nedostaje samo jedna mapa.<\/li><li><strong>Cijeli poslu\u017eitelj<\/strong> ako je sustav mrtav: slika sustava na istovjetan hardver ili na virtualno ra\u010dunalo. To je br\u017ee od ru\u010dne ponovne instalacije, pod uvjetom da je slika barem jednom godi\u0161nje testirana.<\/li><li><strong>Ne vra\u0107ajte podatke preko<\/strong> diska koji mo\u017eda sadr\u017ei jedine novije podatke bez sigurnosne kopije, sve dok ta sumnja nije otklonjena.<\/li><\/ul><p>Ako treba ponovno pokrenuti vi\u0161e poslu\u017eitelja, po\u0161tujte redoslijed ovisnosti: najprije imenik i mre\u017ea, zatim baze podataka, potom aplikacije i na kraju radne stanice. ANSSI, francuska nacionalna agencija za kiberneti\u010dku sigurnost, preporu\u010duje da se taj redoslijed vra\u0107anja odredi unaprijed, uzimaju\u0107i u obzir ovisnosti i kriti\u010dnost aplikacija.<\/p><p>Mjerite vrijeme. Taj broj je va\u0161 stvarni RTO.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e23da70 elementor-widget elementor-widget-text-editor\" data-id=\"e23da70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>5. Razmislite o DRP-u ako je poslu\u017eitelj kriti\u010dan<\/h2><p>Ako je zastoj ve\u0107 previ\u0161e ko\u0161tao ili nema zamjenskog hardvera, DRP slu\u017ei da se <strong>odmah ponovno pokrene<\/strong> rad na rezervnoj instanci, iz odabrane to\u010dke, dok se hardver ne popravi. Ako taj poslu\u017eitelj \u010desto pada ili uprava vi\u0161e ne prihva\u0107a taj rok, on <strong>nakon<\/strong> incidenta mora u\u0107i u <a href=\"\/hr\/vodici\/drp-bcp\/sto-je-drp-plan-oporavka\/\">DRP<\/a> ili <a href=\"\/hr\/vodici\/drp-bcp\/sto-je-bcp-plan-kontinuiteta\/\">BCP<\/a>, i to pisanim putem, a ne samo u ve\u010dernjem razgovoru.<\/p><p>Rad u smanjenom opsegu (papir, drugi alat) pokre\u0107e se usporedno s koracima 3 i 4, a ne nakon njih.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38e0d43 elementor-widget elementor-widget-text-editor\" data-id=\"38e0d43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Nakon incidenta: izvje\u0161\u0107e<\/h2><p>U roku od tjedan dana zabilje\u017eite \u0161to je trajalo dulje od o\u010dekivanog, \u0161to je nedostajalo (lozinka, klju\u010d, kontakt, hardver) i \u0161to se mijenja u planu. Ako je uzrok napad, sa\u010duvajte tragove i zapise: podnesite kaznenu prijavu policiji svoje zemlje prije ponovne instalacije ra\u010dunala i svaku povredu osobnih podataka prijavite nadzornom tijelu za za\u0161titu podataka svoje zemlje (primjerice APD u Belgiji, CNPD u Luksemburgu, CNIL, francusko tijelo za za\u0161titu podataka, u Francuskoj) u roku od 72 sata (Op\u0107a uredba o za\u0161titi podataka \u2013 GDPR, \u010dlanak 33.).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebf2851 elementor-widget elementor-widget-text-editor\" data-id=\"ebf2851\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wdb-g-brand\"><h2>U WeDoBacku<\/h2><p>WeDoBack mo\u017ee vratiti cijeli poslu\u017eitelj, sa sustavom, softverom i postavkama, ili samo datoteke. Kopije se nalaze izvan neispravnog poslu\u017eitelja, \u0161ifrirane su, a klju\u010d je kod klijenta. Uz <a href=\"\/hr\/ponuda-drp\/\">DRP<\/a> poslu\u017eitelji se ponovno pokre\u0107u na rezervnim instancama iz odabrane verzije, bez \u010dekanja na kupnju novog ra\u010dunala; aktivacija se napla\u0107uje po danu. Podr\u0161ka je dostupna na +33 9 72 50 78 28, od 9:00 do 13:00 i od 14:00 do 17:30 (po pari\u0161kom vremenu). Izvan tog radnog vremena nadzor je mo\u017eda ve\u0107 poslao upozorenje, ali potpomognuto vra\u0107anje \u010deka po\u010detak radnog vremena, osim ako je ugovorom predvi\u0111eno druk\u010dije.<\/p><div class=\"wdb-g-btns\"><a class=\"wdb-g-btn wdb-g-btn-primary\" href=\"tel:+33972507828\">Nazovite +33 9 72 50 78 28<\/a><a class=\"wdb-g-btn wdb-g-btn-ghost\" href=\"\/hr\/ponuda-drp\/\">Upoznajte DRP<\/a><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77fe644 elementor-widget elementor-widget-text-editor\" data-id=\"77fe644\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wdb-g-faq\"><h2>\u010cesta pitanja<\/h2><details><summary>Trebam li isklju\u010diti poslu\u017eitelj?<\/summary><p>Kod potvr\u0111enog hardverskog kvara (miris paljevine, diskovi koji \u0161kripe) da: prestanite ga ponovno pokretati. Ako sumnjate na napad, radije ga odspojite s mre\u017ee nego da ga isklju\u010dite: memorija mo\u017ee sadr\u017eavati podatke korisne za istragu, na \u0161to upozoravaju tijela za kiberneti\u010dku sigurnost, me\u0111u njima i ANSSI, francuska nacionalna agencija za kiberneti\u010dku sigurnost.<\/p><\/details><details><summary>Koliko traje vra\u0107anje poslu\u017eitelja?<\/summary><p>Ovisi o koli\u010dini podataka, propusnosti, metodi (datoteke ili cjelovita slika sustava) i dostupnosti zamjenskog hardvera. Bez testirane slike sustava za fizi\u010dki poslu\u017eitelj \u010desto treba ra\u010dunati s pola dana do dva dana. DRP omogu\u0107uje ponovno pokretanje na rezervnoj instanci bez \u010dekanja na hardver.<\/p><\/details><details><summary>Treba li obavijestiti jo\u0161 nekoga osim IT partnera?<\/summary><p>Ako je kvar posljedica napada i ako su pogo\u0111eni osobni podaci, povredu morate prijaviti nadzornom tijelu za za\u0161titu podataka svoje zemlje u roku od 72 sata (Op\u0107a uredba o za\u0161titi podataka \u2013 GDPR, \u010dlanak 33.). Obavijestite i osiguravatelja ako pokriva kiberneti\u010dki rizik te podnesite kaznenu prijavu policiji svoje zemlje prije ponovne instalacije ra\u010dunala.<\/p><\/details><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db64d8f elementor-widget elementor-widget-text-editor\" data-id=\"db64d8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Saznajte vi\u0161e<\/h2><div class=\"wdb-g-related\"><a href=\"\/hr\/vodici\/sigurnosno-kopiranje\/sigurnosna-kopija-fizickog-posluzitelja\/\"><small>Sigurnosno kopiranje<\/small>Koje sigurnosno kopiranje za fizi\u010dki poslu\u017eitelj?<\/a><a href=\"\/hr\/vodici\/drp-bcp\/sto-je-drp-plan-oporavka\/\"><small>DRP i BCP<\/small>\u0160to je DRP?<\/a><a href=\"\/hr\/vodici\/drp-bcp\/kako-odrediti-rto\/\"><small>DRP i BCP<\/small>Kako odrediti svoj RTO?<\/a><a href=\"\/hr\/vodici\/sto-uciniti-ako\/sigurnosno-kopiranje-nije-uspjelo\/\"><small>\u0160to u\u010diniti ako\u2026<\/small>No\u0107no sigurnosno kopiranje nije uspjelo<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ce0add elementor-widget elementor-widget-text-editor\" data-id=\"4ce0add\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wdb-g-sources\"><h2>Izvori<\/h2><p class=\"wdb-g-src-date\">Dokumenti pregledani u listopadu 2026.<\/p><ol><li><a href=\"https:\/\/www.nomoreransom.org\/fr\/index.html\" target=\"_blank\" rel=\"noopener\">No More Ransom: savjeti i alati za \u017ertve ransomwarea<\/a> \u2014 Europol i partneri<\/li><li><a href=\"https:\/\/messervices.cyber.gouv.fr\/documents-guides\/anssi_fondamentaux_sauvegarde_systemes_dinformation_v1.1.pdf\" target=\"_blank\" rel=\"noopener\">Sigurnosno kopiranje informacijskih sustava \u2013 Osnove (ANSSI-BP-100, v1.1, 27. studenoga 2025.)<\/a> \u2014 ANSSI (francuska agencija)<\/li><li><a href=\"https:\/\/www.edpb.europa.eu\/system\/files\/2024-10\/edpb_guidelines_202209_personal_data_breach_notification_v2.0_fr_0.pdf\" target=\"_blank\" rel=\"noopener\">Smjernice 9\/2022 o izvje\u0161\u0107ivanju o povredi osobnih podataka u skladu s Op\u0107om uredbom o za\u0161titi podataka<\/a> \u2014 Europski odbor za za\u0161titu podataka (EDPB)<\/li><li><a href=\"https:\/\/nvlpubs.nist.gov\/nistpubs\/legacy\/sp\/nistspecialpublication800-34r1.pdf\" target=\"_blank\" rel=\"noopener\">SP 800-34 Rev. 1, Contingency Planning Guide for Federal Information Systems (vodi\u010d za planiranje kontinuiteta)<\/a> \u2014 NIST<\/li><li><a href=\"https:\/\/www.wedoback.com\/offre-pra\/\" target=\"_blank\" rel=\"noopener\">Ponuda DRP (plan oporavka od katastrofe)<\/a> \u2014 WeDoBack<\/li><\/ol><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02d2056 e-con-full wdb-g-aside e-flex e-con e-parent\" data-id=\"02d2056\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe33404 elementor-widget elementor-widget-text-editor\" data-id=\"fe33404\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<nav class=\"wdb-g-toc\" aria-label=\"Sadr\u017eaj\"><p>Na ovoj stranici<\/p><ol><\/ol><\/nav>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c2b780 elementor-widget elementor-widget-text-editor\" data-id=\"3c2b780\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wdb-g-card wdb-g-card-urgent\"><h3>Trebate pomo\u0107 odmah?<\/h3><p>Ne pokre\u0107ite nikakav oporavak dok ne prona\u0111ete ispravnu kopiju. Mo\u017eemo vas voditi kroz postupak.<\/p><a class=\"wdb-g-btn wdb-g-btn-primary\" href=\"tel:+33972507828\">Nazovite +33 9 72 50 78 28<\/a><a class=\"wdb-g-tel\" href=\"\/hr\/kontakt\/\">ili nam pi\u0161ite<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a456c7d e-con-full wdb-g-cta e-flex e-con e-parent\" data-id=\"a456c7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8b19615 e-con-full wdb-g-cta-in e-flex e-con e-parent\" data-id=\"8b19615\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c39c9b6 elementor-widget elementor-widget-text-editor\" data-id=\"c39c9b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Incident u tijeku?<\/h2><p>Na\u0161i timovi poma\u017eu vam prona\u0107i ispravnu kopiju i izvr\u0161iti oporavak, od ponedjeljka do petka od 9:00 do 13:00 i od 14:00 do 17:30.<\/p><div class=\"wdb-g-btns\"><a class=\"wdb-g-btn wdb-g-btn-primary\" href=\"tel:+33972507828\">Nazovite +33 9 72 50 78 28<\/a><a class=\"wdb-g-btn wdb-g-btn-ghost\" href=\"\/hr\/kontakt\/\">Pi\u0161ite timu<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":33638,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Pad poslu\u017eitelja: \u0161to u\u010diniti i kojim redom? | WeDoBack","_seopress_titles_desc":"Izolirajte kvar, provjerite podatke, prona\u0111ite posljednju ispravnu to\u010dku vra\u0107anja, vratite sustav i odlu\u010dite treba li poslu\u017eitelj u\u0107i u DRP.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"https:\/\/www.wedoback.com\/wp-content\/uploads\/sites\/6\/2026\/10\/wdb-og-que-faire-si.jpg","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"https:\/\/www.wedoback.com\/wp-content\/uploads\/sites\/6\/2026\/10\/wdb-og-que-faire-si.jpg","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-35257","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"_links":{"self":[{"href":"https:\/\/eu.wedoback.com\/hr\/wp-json\/wp\/v2\/pages\/35257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.wedoback.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.wedoback.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.wedoback.com\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.wedoback.com\/hr\/wp-json\/wp\/v2\/comments?post=35257"}],"version-history":[{"count":1,"href":"https:\/\/eu.wedoback.com\/hr\/wp-json\/wp\/v2\/pages\/35257\/revisions"}],"predecessor-version":[{"id":35781,"href":"https:\/\/eu.wedoback.com\/hr\/wp-json\/wp\/v2\/pages\/35257\/revisions\/35781"}],"up":[{"embeddable":true,"href":"https:\/\/eu.wedoback.com\/hr\/wp-json\/wp\/v2\/pages\/33638"}],"wp:attachment":[{"href":"https:\/\/eu.wedoback.com\/hr\/wp-json\/wp\/v2\/media?parent=35257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}